Privacy & Cookies Policy
About this privacy policy
Dr. Alice Mayor is a nutritionist and medical doctor and operates the website www.dralicemayornutrition.co.uk.
This policy sets out how I will use and share the information that you give me. This privacy policy relates to personal data collected by me via:
My website
Email correspondence
Telephone calls
Social media
Enquiring about contracting my services
Providing products or services to me
You should be aware that if you go to third party websites (including those of my Affiliates), using links provided on my website, these websites are outside my control and have their own privacy policies. Please take time to read those when you visit a site. I do not accept any responsibility or liability for these policies.
How to get in touch
You can get in touch with me in the following ways:
By email: alice@dralicemayornutrition.co.uk
Through this website: www.dralicemayornutrition.co.uk
What information I collect about you
I collect information about you when you contact me. This information may include:
Your name, contact details and the organisation/ business you work for
Information generated by the work, service or relationship I have with you: medical history.
Information generated by visiting my website or engaging with me on social media.
How I collect information about you and how I will use it
I may collect and process information that you provide during your correspondence with me. This could be, but not limited to, one of the following ways:
Giving information directly to me by methods including filling in the contact form on my website or via other media
Requesting any of my services or information
Communicating with me through e-mail and telephone.
I only use your personal information when the law allows me to. Most commonly, I use your personal information in the following circumstances:
Where you have given consent for me to process your information
Where I need to perform the contractual obligations I have entered into with you personally or with the business you are working for or with.
And for one or more of the following purposes:
To manage my relationship and administer my business as part of my contract with you
To carry out a request
Sending you marketing and information about my business and services via email if you consented to it.
Sharing your information
I will not share your information with anyone who is not contracted to work on your project other than with the relevant authorities if I have reason to believe that you may be involved in activity that may be illegal under English law.
International Transfer of Data
I may send your data outside European Economic Area (EEA), which comprises of the European Union and Iceland, Liechtenstein and Norway, particularly to the USA.
I only transfer information where necessary for the performance of a contract between us or for pre-contractual steps to be taken at your request.
Where your personal information is transferred or accessed outside of the EEA, I require that appropriate safeguards are in place. Any information is always limited to “need to know”.
My website is built on a platform developed, and hosted, by Squarespace, a US-based company. Please see below for more information about them and the steps they take to protect personal information.
Your choices in relation to personal information
It is important that the personal information I hold about you is accurate and current. Please keep me informed if your personal information changes during your relationship with me. You also have the rights and choices which you can exercise on the data I hold on you.
You have the right to:
Obtain access to your personal information
Withdraw consent, including opting out of my email marketing at any time
Ask me to correct any errors or delete the information I hold
Object to or restrict my processing of your information.
For more information or to action these rights, please contact me on alice@dralicemayornutrition.co.uk
Retention and destruction of personal information
I will take reasonable steps to ensure the accuracy of the information I hold about you. I will not use your personal information unless it is (to the best of my knowledge) accurate and up to date.
I will only retain your personal information for as long as necessary to fulfil the purposes I collected it for, and to comply with legal obligations including UK tax accounting requirements.
Other issues I want to make you aware of
I take the security of your information and your privacy seriously. I use certain programmes to help me manage my business effectively and efficiently. I have chosen each of these carefully and work only with those I am satisfied have the same high standards and commitment to security as I do; I am satisfied that each of them take proactive steps to meet the required international privacy laws, including GDPR. I share details of these below .
Visitors to my website
My website is built on a software platform called Squarespace. It is also hosted by them. You can read more about the way they ensure site users’ privacy is protected under EU Data Protection laws here:
When someone visits my website I use Google Analytics and Squarespace Analytics to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. I do not make, and do not allow Google to make, any attempt to find out the identities of those visiting my website. You can find out more about all of this here:
Google Analytics and Squarespace
Use of cookies
I use cookies, small pieces of data that websites store on a device, to help my website run effectively and to provide the best experience for my site visitors. Some of these are functional and required cookies that allow visitors to navigate around the website. Others are analytical and performance cookies. You can find more information here about the cookies in use on my website.
You are in control of cookies and so this article also describes how you can change your settings. You can also find out more about cookies on these two websites www.aboutcookies.org or www.allaboutcookies.org
Invoicing
I use Square for taking payments. You can view their privacy policy here.
Dropbox
I use Dropbox to share information with clients, suppliers and internally. You can find their privacy policy here.
Client information
I use Apple to store clients contact details. You can find their privacy policy here.
I use Nutrium software to store client information, nutritional analysis and notes. You can view their privacy policy here.
I use Zoom to conduct my consultations. You can view their privacy policy here.
Age of Consent
By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given me your consent to allow any of your minor dependents to use this site.
Complaints
You have the right to complain to the Information Commissioner’s Office if you believe I have not acted within data protection and privacy laws.
Changes to this policy
I may change the terms of this privacy policy from time to time. I will keep it under annual review to make necessary and reasonable changes. I will make changes outside of this in the event of a significant change in the law.
Last updated: June 2022